Terms and Conditions
Last Updated: January 2025
Welcome to Maison Marquë! These Terms and Conditions outline the rules and regulations for using our website and purchasing products from Maison Marquë, located at maisonmarque.com.
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
1. General Terms
- Eligibility: To use this website, you must be at least 18 years old or have the consent of a parent or guardian.
- Account Creation: Some features of the website may require you to create an account. You agree to provide accurate, up-to-date information and to maintain the confidentiality of your account credentials.
2. Products and Pricing
- Product Availability: All products listed on the website are subject to availability. We reserve the right to discontinue or change products without prior notice.
- Pricing: Prices for products are as listed on the website. We reserve the right to change prices at any time. All prices are listed in your local currency.
- Order Confirmation: Orders are not confirmed until we have verified your payment and you have received an email confirmation.
3. Payment and Shipping
- Payment Methods: We accept payments via credit card, debit card, and Payoneer. By submitting your order, you authorize us to process the payment.
- Shipping: We offer shipping to a range of countries. Shipping costs and delivery times vary based on your location. You are responsible for providing accurate shipping information.
- Customs and Duties: International shipments may be subject to customs fees or import duties. These are the responsibility of the customer.
4. Returns and Exchanges
- Return Policy: We accept returns within 30 days from the date of receipt. Items must be unused, in original packaging, and with all tags attached.
- Exchanges: If you wish to exchange an item, please contact us within 14 days of receipt for instructions.
- Non-Returnable Items: Certain products such as final sale or personalized items may not be eligible for return or exchange.
5. User Conduct
- Acceptable Use: You agree to use the website for lawful purposes only. You will not engage in any activity that could disrupt the functioning of the website or damage its reputation.
- Prohibited Activities: You may not use the website to transmit harmful content (e.g., viruses, malware) or engage in fraudulent activities.
6. Intellectual Property
- Copyright: All content on the website, including text, images, logos, and graphics, is owned by Maison Marquë or its licensors and is protected by copyright law.
- Trademarks: The name “Maison Marquë” and other trademarks are the property of Maison Marquë and may not be used without permission.
7. Privacy
- Personal Data: We value your privacy and handle your personal data in accordance with our Privacy Policy. Please review our Privacy Policy for more details.
- Newsletter: By subscribing to our newsletter, you agree to receive promotional emails. You can opt out at any time by clicking the unsubscribe link.
8. Limitation of Liability
- Product Use: We are not responsible for any damages caused by the use of our products or the website.
- Website Availability: We strive to keep the website operational, but we do not guarantee continuous or error-free access. We are not liable for downtime or interruptions.
9. Modifications to Terms
We reserve the right to update or change these Terms and Conditions at any time. Changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use the website, you accept the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of United Kindom without regard to its conflict of law principles.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: contact@maisonmarque.com
- Address: United Kingdom, London